Public drinking water supply and waste water services are essential to the well-being of citizens, public health and economic activities. Governments shall be able to provide almost total universal access of citizens to these services, supplied with suitable quality by the utilities, at socially acceptable prices and with an acceptable level of risk. In this session the topics of water and public health, integrated sanitation for all, and enough safe water for all in Europe will be discussed. The level of development of water supply and waste water services in European countries is quite different. The concept of good quality of service has historically tended to pass through three stages, namely the quantity stage, in which the main task was to satisfy the basic quantitative needs of the population, the quality stage, where the water quality objectives were joined to the previous stage, and the excellence stage, which seeks to add the strand of good asset management and financial sustainability. A comprehensive and multidisciplinary perspective of these topics will be provided, including public policy, technology, economic, environmental, and social components. The diagnosis reported in the Europe report will be discussed. Issues such as relevance, perception, level of engagement and performance and examples of good case studies will be addressed. The outcomes from the session will be key lessons, messages and recommendations to enrich the report and to disseminate around the world.
Jaime Melo Baptista